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Let us help you.

To report a problem, please call our Customer Service at  (714) 425-4371, or fill out the following form to help diagnose the problem:

What operating system are you using?

Windows Server (NT4/2000) Windows XP Pro (Business)
Windows XP Home Edition Windows NT Workstation
Windows 2000 Professional Windows ME Windows 98
Windows 95 Windows 3.x

What software are you having a problem with?


Please enter a brief description of the problem: (250 char max)
(example: "Report won't print")


If the problem is reproducible, please list the steps required to cause it,
leaving a blank line between steps:

(example: "1. Choose menu option 'CLIENT'. 2. Insert some text ...")

If the problem is not reproducible (only happened once, or occasionally for no apparent reason), please describe the circumstances in which it occurred and the symptoms observed: (note: it is much harder for us to fix non-reproducible bugs)

If the problem causes any error messages to appear, please write down the exact text displayed and enter it here:

Please provide us with the following information in case we need to contact you:

Name:
Phone:
E-mail:

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