Online Help Desk

DBS has introduced our new online help desk feature, which allows our client to fill out a simple form ( a "ticket") to request modifications or additions to their current projects, initiate new projects, or view projects submitted into the system. This allows requests to be entered in a database, which leads to better tracking internally by our project managers and externally, by our client contacts.

Once a ticket has been received by our client project manager, we will contact the client immediately for clarification and follow-up. With this functionality, our clients have one online source, 24/7, to start a new project, request modifications, or review existing projects.

Please login to access our online help desk system:

User Name
Password
Resources

Using Technology to Give Your Business a Competitive Advantage :

Paper delivered at the Strategies 2005 Seminar
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Contact Us

You may reach us at the following numbers:

Office Address:  
2700 N. Main Street Suite 900  
Santa Ana  CA 92705
       
 Phone :  (714) 539-9170
 Fax       : (714) 539-6027

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